1. The Website
a. Welcome to celo.net (the “Website”).
b. The Website provides virtual private networking (“VPN”) service, which includes, but is not limited to the use of servers, routers, transport, IP addresses and other equipment and protocols to transmit information over our network (“Services”).
c. The Website is operated by Celo Net Pty Ltd (“Celo”).
d. Access to and use of the Website, or any of its associated Products or Services, is provided by Celo.
e. Please read these terms and conditions (the “Terms”) carefully.
f. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms.
g. If you do not agree with the Terms, you must cease usage of the Website, or any of the Services, immediately.
h. Celo reserves the right to review and change any of the Terms by updating this page. Any changes to the Terms take immediate effect from the date of publication. All users will be notified via email and/or announcement area.
3. Acceptable Use
a. Hacking, cracking, distribution of viruses, fraudulent activities, network interference, phishing, and/or any conduct deemed illegal or unwanted will be subject to suspension or termination.
b. Users are responsible for the proper secure configuration of their services and are responsible for any damages caused by their neglect or exposure of vulnerabilities whether intentional or unintentional.
4. Service Level Agreement
a. Service coverage, speeds, locations and quality are not guaranteed.
b. We will make every attempt to maintain the Service availability at all times, the Service may be subject to unavailability for numerous reasons including maintenance, emergencies, third party service failures, transmission errors, equipment failures, network issues, interference, natural disaster, amongst other reasons.
5. Refund Policy
a. If you are less than 100% satisfied with the Services, we will gladly refund your payment if the refund is requested within ten (10) days from the date of the purchase. Requests made later than the 10 day purchase date will not be honoured.
b. You understand that by paying using variably priced currencies, you are using a payment method that may fluctuate a large amount in value in a short period of time. You agree that any refunds for transactions using these methods will be assessed at the USD exchange rate at the time of the refund, and not at the time of the original transaction or refund request.
c. You also understand that certain cash equivalent or other payment methods may not allow for refunds or that refunds may happen slowly or that refunds may have service fees associated with them. You agree and acknowledge that Celo is not liable if a payment method does not allow for refunds. You will receive an offer for service in lieu of a refund if a payment method does not allow a refund.
6. Safety of user accounts
a. You are the only one responsible for the safekeeping of your password and for handling your user data.
b. You agree to change your password on a regular basis.
c. Do not disclose to third parties any of your user information including but your username and password.
d. You are the only one responsible for the activities related to your user account as well as for the activities related to your user account which you have transferred unjustifiable to third parties
a. We do not log any user activity
b. We do not keep any server logs
c. We do not give your personal info to any third parties.
d. We do not cooperate with any requests for information unless we are ordered by a court of competent jurisdiction and the vast majority of these requests would not be from a court of competent jurisdiction.
8 Termination of Contract
a. If you want to terminate the Terms, you may do so by providing Celo with 14 days’ notice of your intention to terminate by sending notice of your intention to terminate to Celo via the ‘Contact Us’ link on our homepage.
b. Celo may at any time, terminate the Terms with you if:
i. you have breached any provision of the Terms or intend to breach any provision;
ii. Celo is required to do so by law;
iv. the provision of the Services to you by Celo, is in the opinion of Celo, no longer commercially viable.
c. Subject to local applicable laws, Celo reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Celo’s name or reputation or violates the rights of those of another party.
d. When the Terms come to an end, all of the legal rights, obligations and liabilities that you and Celo have benefitted from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.
9. Venue and Jurisdiction
a. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the jurisdiction or courts of New South Wales, Australia.
10. Governing Law
a. The Terms are governed by the laws of New South Wales, Australia.
b. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia, without reference to conflict of law principles, notwithstanding mandatory rules.
c. The validity of this governing law clause is not contested.
d. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
You confirm and declare that the provisions of the Terms are fair and reasonable and that you have taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.